DOA Management (Dead on Arrival)
First Contact in case of DOA: AOC
Period of DOA: 14 Days
Procedure of DOA:
Reseller logs DOA-request:
https://tpvcrmplus.my.site.com/TPVB2B/s/
Warranty Management
First Contact in case of Warranty Claim: AOC
Period of Warranty:
3 Years
https://eu.aoc.com/fr/service
https://eu.aoc.com/nl/service
Procedure of Warranty:
Reseller contacts AOC for support:
Dealer Belgium HelpDesk : +32 93 52 02 15
Dealer Lux HelpDesk : +352 20 88 12 87
https://eu.aoc.com/en/service-contact?
Other action:
Consumer Belgium HelpDesk : +32 935 20 160
Consumer Lux HelpDesk : +352 20 88 28 06
Other remarks or information:
https://eu.aoc.com/fr/
https://eu.aoc.com/nl/