DOA Management (Dead on Arrival)
First Contact in case of DOA: APC
Period of DOA:
Procedure of DOA:
see warranty
Warranty Management
First Contact in case of Warranty Claim: APC
Period of Warranty:
https://www.se.com/be/en/work/support/product-support/ups-factory-warranty-information.jsp
Procedure of Warranty:
Reseller contacts APC repaircenter for support:
https://www.se.com/be/nl/work/support/
https://www.se.com/be/fr/work/support/
customer-service.be@schneider-electric.com