DOA Management (Dead on Arrival)
First Contact in case of DOA: HMD
Period of DOA:
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: HMD
Period of Warranty:
https://www.hmd.com/nl_be/support/topics/imei-checker
https://www.hmd.com/fr_be/support/topics/imei-checker
Procedure of Warranty:
Reseller contacts HMD for warranty support:
https://www.hmd.com/nl_be/support/topics/repair-or-replacement
https://www.hmd.com/fr_be/support/topics/repair-or-replacement