Warranty Details

Asus

Asus
(http://be.asus.com/)

Product group(s):

Network, Optical, Wireless Lan

DOA Management (Dead on Arrival)

First Contact in case of DOA: ASUS
 

Period of DOA: See warranty management
 

Procedure of DOA:

See warranty management


 

Warranty Management

First Contact in case of Warranty Claim: ASUS


Period of Warranty:


Optical drives: 24 months
Wireless LAN: 36 months
Network: 36 months


 

Procedure of Warranty:

Reseller contacts ASUS for support:

http://www.asus.com/be-nl/support/ (NL)
http://www.asus.com/be-fr/support/ (FR)


 

Notebooks/Zenwatch

DOA Management (Dead on Arrival)

First Contact in case of DOA: Ingram Micro
 

Period of DOA:
7 Calendar days on end user invoice.
 

Procedure of DOA:
Ingram Micro will follow up warranty.
https://be.ingrammicro.com/Site/RMA/
 

Warranty Management

First Contact in case of Warranty Claim: Asus


Period of Warranty:
http://www.asus.com/be-nl/support/ (NL)
http://www.asus.com/be-fr/support/ (FR)
 

Procedure of Warranty:
After DOA period reseller contacts ASUS for support:
078/15 02 31 (Consumer)
078/15 30 32 (Commercial)
 

Montitors/Desktop PC

DOA Management (Dead on Arrival)

First Contact in case of DOA: Asus
 

Period of DOA:
 

Procedure of DOA:See warranty management
 

Warranty Management

First Contact in case of Warranty Claim: Asus


Period of Warranty:
http://www.asus.com/be-nl/support/ (NL)
http://www.asus.com/be-fr/support/ (FR)

 

Procedure of Warranty:
Reseller contacts ASUS for support:
078/15.02.31 (Consumer)
078/15 30 32 (Commercial)
http://www.asus.com/be-nl/support/ (NL)
http://www.asus.com/be-fr/support/ (FR)

 

Other remarks or information:
https://www.asus.com/be-nl/
https://www.asus.com/be-fr/
 

Barebone, mainboards, graphics

DOA Management (Dead on Arrival)

First Contact in case of DOA: ASUS
 

Period of DOA:
 

Procedure of DOA:

See warranty management.


 

Warranty Management

First Contact in case of Warranty Claim: ASUS


Period of Warranty:

https://www.asus.com/us/support/Warranty-Status-inquiry


 

Procedure of Warranty:

Reseller contacts ASUS for support:

http://www.asus.com/be-nl/support/ (NL)
http://www.asus.com/be-fr/support/ (FR)