DOA Management (Dead on Arrival)
First Contact in case of DOA: PHILIPS
Period of DOA:
14 Days
Procedure of DOA:
Reseller contacs Philips for support:
See warranty management.
Warranty Management
First Contact in case of Warranty Claim: PHILIPS
Period of Warranty:
https://www.philips.be/c-w/support-home/warranty.html
Procedure of Warranty:
Reseller contacts Philips for warranty support:
Dealer Belgium HelpDesk : +32 93 52 02 15
Dealer Lux HelpDesk : +352 20 88 12 87
https://tpvcrmplus.force.com/TPVB2B/s/
https://www.philips.be/c-w/support-home
Other action:
Consumer Support:
NL:
https://www.philips.be/c-w/support-home/support-contact-page.html#n62Contact=SOUND_AND_VISION_GR%2BSV_MONITORS_CA
FR:
https://www.philips.be/fr/c-w/support-home/support-contact-page.html#n62Contact=SOUND_AND_VISION_GR%2BSV_MONITORS_CA