DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
Variable. See:
https://www.qnap.com/en/support/con_show.php?cid=7
Procedure of Warranty:
Warranty follow up by Ingram Micro:
https://be.ingrammicro.com/cep/app/frame?url=/Site/Returns