DOA Management (Dead on Arrival)
First Contact in case of DOA: Extreme Networks
Period of DOA: See warranty management.
Procedure of DOA:See warranty management.
Warranty Management
First Contact in case of Warranty Claim: Extreme Networks
Period of Warranty:
http://learn.extremenetworks.com/rs/extreme/images/Combined_Warranty.pdf
Procedure of Warranty:
Reseller contacts EXTREME NETWORKS for support:
http://www.extremenetworks.com/support/contact/
Portal:
https://esupport.extremenetworks.com/eservice_enu/start.swe?SWECmd=Start&SWEHo=esupport.extremenetworks.com