DOA Management (Dead on Arrival)
First Contact in case of DOA: GETAC
Period of DOA: See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: GETAC
Period of Warranty:
3 - 5 Years
https://support.getac.com/Portal/Page/786 (ENG)
https://support.getac.com/Portal/Page/884 (FR)
https://www.getac.com/en/help-support/warranty/
Procedure of Warranty:
Reseller contacts GETAC for warranty support:
https://support.getac.com/ (ENG)
https://support.getac.com/Portal/SetLanguage?languageCode=fr (FR)