DOA Management (Dead on Arrival)
First Contact in case of DOA: Hewlett Packard Enterprise
Period of DOA:
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Hewlett Packard Enterprise
Period of Warranty:
https://www.hpe.com/be/en/home.html
Go to product, Specifications, look for warranty.
Procedure of Warranty:
Reseller contacts HPE for support:
https://www.hpe.com/be/nl/contact-hpe.html
https://www.hpe.com/be/en/contact-hpe.html
https://www.hpe.com/be/fr/contact-hpe.html
Or logs a ticket:
https://support.hpe.com/hpesc/public/home
Other remarks or information:
Serial number check:
https://support.hpe.com/hpsc/wc/public/home