DOA Management (Dead on Arrival)
First Contact in case of DOA: IDTECH
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: IDTECH
Period of Warranty:
http://www.idtechproducts.com/
Browse product, choose product.
Procedure of Warranty:
Reseller contacts ID TECH for support:
Following details must be forwarded to Mr. Peter Peiro: peterp@idtechproducts.eu
- Part number
- Serial number
- Detailed failure description
The unit must be shipped after the vendor approval to the Customer Service Center:
International Technologies & System
DBA: ID Tech DBA: ITSCO
10721 Walker Streetv
US Cypress, CA 90630
http://www.idtechproducts.com/support