DOA Management (Dead on Arrival)
First Contact in case of DOA: Star Micronics
Period of DOA: See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Star Micronics
Period of Warranty:
https://star-emea.com/products/
Go to product, view product, features, warranty.
General:
24 Months
4 years warranty for TSP 100 printer series
Procedure of Warranty:
Reseller contacts Star Micronics for support:
Support@star-emea.com
Hotline: +44 1494 471111 (option 2)