DOA Management (Dead on Arrival)
First Contact in case of DOA: Avocent
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Avocent
Period of Warranty:
https://www.vertivco.com/en-emea/support/WarrantyInfo/
Procedure of Warranty:
Reseller contacts AVOCENT/VERTIV for return authorization first:
https://www.vertivco.com/en-emea/about/contacts/support/ (BE)
https://www.vertivco.com/en-emea/about/contacts/support/#?country=111 (LUX)