DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA: See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
2 to 5 Years
https://www.synology.com/fr-fr/products/status
https://www.synology.com/nl-nl/products/status
Procedure of Warranty:
Ingram Micro will follow up warranty:
https://be.ingrammicro.com/cep/app/frame?url=/Site/Returns
Other action:
Synology contact info:
https://www.synology.com/nl-nl/company/contact_us
https://www.synology.com/fr-fr/company/contact_us