DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro/VIdeo 7
Period of DOA:
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro/Video 7
Period of Warranty:
https://www.v7world.com/uk/warranty
https://www.v7world.com/fr/warranty
Procedure of Warranty:
Please check warranty link for service level first:
https://www.v7world.com/uk/warranty
https://www.v7world.com/fr/warranty
Service level: Return to Base
Local Ingram Micro department will follow up warranty:
https://be.ingrammicro.com/cep/app/frame?url=/Site/Returns
Service level: Warranty Repair via V7 Techsupport
Please send your request to:
techsupport@v7-world.com
v7techsupport@v7-world.com (FR)