DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
https://support-en.wd.com/app/Warranty_Policy#group2
Procedure of Warranty:
Ingram Micro will follow up warranty within manufacturing warranty period (see disk for manufacturing date).
https://be.ingrammicro.com/cep/app/frame?url=/Site/Returns
Warranty will be checked on WD website before raising any return approval. Customer can also contact Western Digital for support. +31-880062100 Or via site: https://support-en.wd.com/
Other remarks or information:
WD Online warranty tool:
https://support-en.wd.com/app/warrantystatus