DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro/Xerox
Period of DOA: See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro/Xerox
Period of Warranty:
1 Year
Procedure of Warranty:
For "XEROX Everyday Toner":
Reseller or end user can contact Xerox via below web contact form template for free of charge replacement:
https://help.everydaytonersupport.com/
Other supplies:
Ingram Micro will follow up warranty for some supplies:
https://be.ingrammicro.com/Site/returns
Other remarks or information: Not all supplies will be accepted. Please check with customer service first before submitting your RMA request.