DOA Management (Dead on Arrival)
First Contact in case of DOA: BLACKBERRY
Period of DOA:
14 Days
Procedure of DOA:
End user fills out DOA form (see attachment) and contacts eudoa@blackberrymobile.com.
Warranty Management
First Contact in case of Warranty Claim: DIL REPAIR CENTER
Period of Warranty: 2 Years
Procedure of Warranty:
Reseller requests RMA through:
http://bbm.dilrepaircenter.eu
On-line repair tracking: http://www.info-repair.net/
+ 31 (0)800 020 0106
Attachments
Download Attachment