DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
14 Days
Procedure of DOA:
Please send the following info to customer.service.be@ingrammicro.com:
Vendor Part Number
Serial number
Detailed failure description
Copy of proof of purchase (from reseller to end user)
After DOA validation you will be contacted for further instructions.
Warranty Management
First Contact in case of Warranty Claim: Advantech
Period of Warranty:
2 Years
Procedure of Warranty:
Reseller logs repair request through the Advantech support portal:
http://www.Advantech-dlog.com/en/service-and-support/
Service Center:
Advantech Poland Service Center
Działkowa 121B, budynek III
02-234 Warszawa, Poland
Phone support : +48 (0) 22 315-11-00
E-Mail: erma@advantech.pl