DOA Management (Dead on Arrival)
First Contact in case of DOA: DTM Print
Period of DOA:
See Warranty Management
Procedure of DOA:
See Warranty Management
Warranty Management
First Contact in case of Warranty Claim: DTM Print
Period of Warranty:
Formerly PRIMERA
Go to http://dtm-print.eu/en/#
Select product.
Go to specifications
Procedure of Warranty:
Reseller contacts DTM Print for support:
http://dtm-print.eu/en/form/support.html