DOA Management (Dead on Arrival)
First Contact in case of DOA: Bang & Olufsen
Period of DOA:
See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Bang & Olufsen
Period of Warranty:
https://corporate.bang-olufsen.com/en/legal/warranty
Procedure of Warranty:
Reseller contacts Bang & Olufsen for support:
https://support.bang-olufsen.com/hc/en-us