DOA Management (Dead on Arrival)
First Contact in case of DOA: Bang & Olufsen
Period of DOA:
See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Bang & Olufsen
Period of Warranty:
https://corporate.bang-olufsen.com/en/legal/warranty
Procedure of Warranty:
You can request a repair via BeoPlayService@ingrammicro.com (ENG).
If your device is still under warranty, you will receive a return number and return address.
After repair, the device will be returned to you.
Other remarks or information:
B&O direct support:
Tel +44 20 39 36 14 83 (ENG)
http://https://support.bang-olufsen.com/hc/en-us