DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA: 30 Days
Procedure of DOA:
Please send the following info to customer.service.be@ingrammicro.com:
Vendor Part Number
Serial number
Detailed failure description
Copy of proof of purchase
After DOA validation you will be contacted for further instructions.
Warranty Management
First Contact in case of Warranty Claim: CUSTOM
Period of Warranty:
1 Year
Procedure of Warranty:
Reseller can request a repair through:
https://www.custom4u.it/
Technical support:
+39 0521 1855750
The service is operational from Monday to Friday, from 8:30 to 19:00 CET (UTC+1)