DOA Management (Dead on Arrival)
First Contact in case of DOA: Newland
Period of DOA: See warranty management
Procedure of DOA:
See warranty management
Warranty Management
First Contact in case of Warranty Claim: Newland
Period of Warranty:
https://www.newland-id.com/en/services/warranties
Procedure of Warranty:
Reseller contacts Newland for warranty repair:
https://service.newland-id.com/rma-procedure/