DOA Management (Dead on Arrival)
First Contact in case of DOA: Orosound
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Orosound
Period of Warranty:
TILDE® PRO headset: 3-year warranty.
TILDE® AIR headset: 2-year warranty.
Procedure of Warranty:
Reseller contacts Orosound for warranty support:
support@orosound.com
Or
https://www.orosound.com/support/submit-a-support-ticket/