DOA Management (Dead on Arrival)
First Contact in case of DOA: See warranty management.
Period of DOA: See warranty management.
Procedure of DOA:
See warranty management.
Warranty Management
First Contact in case of Warranty Claim: AXENTE
Period of Warranty:
See https://icintracom.eu/pages/warranty-and-rma
Procedure of Warranty:
Reseller contacts AXENTE (Nigel LADO) for support by mail: nigel.lado@axente.com
Faulty unit will be swapped.