DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
1 Year
https://www.audiocodes.com/services-support/product-warranty
Procedure of Warranty:
Ingram Micro will follow up warranty:
https://be.ingrammicro.com/Site/returns
Other remarks or information:
Direct AudioCodes support also possible:
RMA request through
https://services.audiocodes.com/app/utils/login_form
(User ID & Password required)
Unit will be repaired or swapped by AudioCodes.
https://www.audiocodes.com/services-support
+800 444 22 444