DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
3 years
https://www.crestron.com/Legal/standard-terms-conditions-warranties-europe/Standard-Limited-Warranty
Procedure of Warranty:
Ingram Micro will request warranty support on your behalf.
Please send the following info to customer.service.be@ingrammicro.com :
- part number
- serial number
- detailed failure description
- copy of proof of purchase
If approved, your Ingram Micro RMA will follow as soon as possible.