Warranty Details

Canon

Canon
(http://www.canon.be)

Product group(s):

Large Format Scanners

DOA Management (Dead on Arrival)

First Contact in case of DOA: CANON
 

Period of DOA: See warranty management
 

Procedure of DOA:

See warranty management


 

Warranty Management

First Contact in case of Warranty Claim: CANON


Period of Warranty:


Variable. See www.canon.be for more info


 

Procedure of Warranty:


Customer contacts CANON Service desk: +32 2 722 0444
+352 48 4796 222 (Lux)
dispatch@canon.be


 

Consumables

DOA Management (Dead on Arrival)

First Contact in case of DOA:
 

Period of DOA:
 

Warranty Management

First Contact in case of Warranty Claim: Ingram Micro / Canon


Period of Warranty:

1 Year


 

Procedure of Warranty:

Please send your warranty request to customer.service.be@ingrammicro.com.


 

Printers & Scanners (Except Large Format Scanners)

DOA Management (Dead on Arrival)

First Contact in case of DOA: Tech Repair
 

Period of DOA:
8 Calendar days for hardware.
 

Procedure of DOA:


Reseller logs DOA request on Tech Repair website:
https://doa.techrepair.nl/
http://www.techrepair.nl/fr/index.html


 

Warranty Management

First Contact in case of Warranty Claim: Canon


Period of Warranty:


https://www.canon.be/


 

Procedure of Warranty:


Reseller contacts CANON for support.

CANON Helpdesk:
(Consumer products support)
02/620 01 97
+352 27 302 054 (Lux)

be@support.canon-europe.com
lu@support.canon-europe.com


 

Other remarks or information:
No returns, DOA or warranty on batteries.
 

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