Warranty Details

Canon

Canon
(http://www.canon.be)

Product group(s):

Large Format Scanners

DOA Management (Dead on Arrival)

First Contact in case of DOA: CANON
 

Period of DOA: See warranty management
 

Procedure of DOA:See warranty management
 

Warranty Management

First Contact in case of Warranty Claim: CANON


Period of Warranty:
Variable. See www.canon.be for more info
 

Procedure of Warranty:
Customer contacts CANON Service desk: +32 2 722 0444
+352 48 4796 222 (Lux)
dispatch@canon.be
 

All Products (Except Large Format Scanners)

DOA Management (Dead on Arrival)

First Contact in case of DOA: Tech Repair
 

Period of DOA:
8 Calendar days for hardware.
 

Procedure of DOA:
Reseller logs DOA request on Tech Repair website:
https://doa.techrepair.nl/
http://www.techrepair.nl/fr/index.html
 

Warranty Management

First Contact in case of Warranty Claim: Canon


Period of Warranty:
https://www.canon.be/
 

Procedure of Warranty:
Reseller contacts CANON for support.

CANON Helpdesk:
(Consumer products support)
02/620 01 97
+352 27 302 054 (Lux)

be@support.canon-europe.com
lu@support.canon-europe.com
 

Other remarks or information:
No returns, DOA or warranty on batteries.
 

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