DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty:
http://www.caselogic.eu/nl-NL/BE/Company-Information/Warranty (NL)
http://www.caselogic.eu/fr-FR/BE/Company-Information/Warranty (FR)
Procedure of Warranty:
Ingram Micro will follow up warranty.