DOA Management (Dead on Arrival)
First Contact in case of DOA: Adaptec
Period of DOA: See warranty management
Warranty Management
First Contact in case of Warranty Claim: Adaptec
Period of Warranty:
1 to 3 Years
See: https://www.microsemi.com/
Choose product, go to technical specifications
Procedure of Warranty:
Customer calls Adaptec helpdesk for warranty support:
https://www.microsemi.com/product-directory/4193-support#phone-numbers
Or through webform:
http://ask.adaptec.com/app/ask
Other remarks or information: https://www.microsemi.com/