DOA Management (Dead on Arrival)
First Contact in case of DOA: ELO TOUCH SOLUTIONS INC
Period of DOA:
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: ELO TOUCH SOLUTIONS INC
Period of Warranty:
https://www.elotouch.com/support/warranty or
https://www.elotouchexpress.com/ex421/live.elo/lg/lg_login.html
Procedure of Warranty:
Reseller logs RMA request through ELO website:
http://support.elotouch.com/ or
https://www.elotouchexpress.com/ex421/live.elo/lg/lg_map.html
Tel: +32 16 704 540
Other remarks or information:
europerma@elotouch.com