DOA Management (Dead on Arrival)
First Contact in case of DOA: EMERSON NETWORK
Period of DOA:
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: EMERSON NETWORK
Period of Warranty: https://www.vertivco.com/en-emea/support/WarrantyInfo/
Procedure of Warranty: Reseller contacts Emerson for warranty support:
BE-NL:
https://www.vertivco.com/nl-emea/over/contactpersonen/support/#?country=19
BE-FR:
https://www.vertivco.com/fr-emea/-propos/contacts/assistance-technique/#?country=19
LUX:
https://www.vertivco.com/fr-emea/-propos/contacts/assistance-technique/#?country=111