Warranty Details

HTC

HTC
(http://www.htc.com/be-nl/)

Product group(s):

Devices

DOA Management (Dead on Arrival)

First Contact in case of DOA:
 

Period of DOA:
 

Warranty Management

First Contact in case of Warranty Claim: HTC


Period of Warranty:

2 Years


 

Procedure of Warranty:

HTC will apply a direct service model for your defective device. Please log a case via vivereturns@vive.com and mention:

  • Customer addresses
  • Serial or IMEI
  • Failure description
  • Indien beschikbaar,  copy of the Purchase bill from the end user.

 

Other remarks or information:
 

Accessories

DOA Management (Dead on Arrival)

First Contact in case of DOA: Ingram Micro
 

Period of DOA: See warranty management
 

Procedure of DOA:See warranty management
 

Warranty Management

First Contact in case of Warranty Claim: Ingram Micro


Period of Warranty:
1 Year
 

Procedure of Warranty:
Ingram Micro will follow up warranty.
 

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