DOA Management (Dead on Arrival)
First Contact in case of DOA: Ingram Micro
Period of DOA:
Warranty Management
First Contact in case of Warranty Claim: Ingram Micro
Period of Warranty: https://www.microsoft.com/hardware/nl-be/warranties
https://www.microsoft.com/hardware/fr-be/warranties
Procedure of Warranty: Ingram Micro will follow up warranty
Other remarks or information: Microsoft support BE 02 503 31 13
Microsoft support LUX 00352 800 24 353
https://support.microsoft.com/nl-nl/gp/customer-service-phone-numbers