DOA Management (Dead on Arrival)
First Contact in case of DOA: NUANCE
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: NUANCE
Period of Warranty: Variable.
See www.nuance.be for more info.
Procedure of Warranty: Reseller contacts NUANCE for support:
http://netherlands.nuance.com/ondersteuning/index.htm
http://www.nuance.fr/support/index.htm