DOA Management (Dead on Arrival)
First Contact in case of DOA: Quantum
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: Quantum
Period of Warranty: http://www.quantum.com/serviceandsupport/warrantyinformation/index.aspx
Procedure of Warranty: Reseller contacts Quantum for support:
http://www.quantum.com/serviceandsupport/index.aspx#
EMEA:
+800-7826-8888 (EU Toll Free)
or +49 6131 324 185