DOA Management (Dead on Arrival)
First Contact in case of DOA: RICOH
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: RICOH
Period of Warranty: 2 Years (unless specified otherwise in documentation)
http://www.ricoh.be/nl/warranty-form/warranty-terms-conditions.aspx
http://www.ricoh.be/fr/warranty-form/warranty-terms-conditions.aspx
Procedure of Warranty: Customer contacts RICOH for support:
02/558.26.00
support@ricoh.be