DOA Management (Dead on Arrival)
First Contact in case of DOA: DICOTA
Period of DOA: See Warranty Management
Procedure of DOA:See Warranty Management
Warranty Management
First Contact in case of Warranty Claim: DICOTA
Period of Warranty:
http://www.dicota.com/en/guarantee (EN)
http://www.dicota.com/fr/guarantee (FR)
Procedure of Warranty:
Reseller requests RMA through:
http://www.dicota.com/customer-service/guarantee/fill-in-rma