DOA Management (Dead on Arrival)
First Contact in case of DOA: RENEWD
Period of DOA: See warranty management
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: RENEWD
Period of Warranty:
2 Years for Renewd
https://www.renewd.com/products/
1 Year for 2ND
https://www.2ndrefurbished.eu/
Procedure of Warranty:
Reseller contacts Renewd for support:
https://www.renewd.com/warranty/
Other remarks or information: Attention: “Find My iPhone” functionality must be deactivated!!! Otherwise the warranty request cannot be treated.
Free collection by UPS. Renewd sends the unit back repaired or will deliver a refurbished unit if repair is impossible.