DOA Management (Dead on Arrival)
First Contact in case of DOA: ECOM INSTRUMENTS
Period of DOA:
Procedure of DOA:See warranty management
Warranty Management
First Contact in case of Warranty Claim: ECOM INSTRUMENTS
Period of Warranty:
2 Years
Procedure of Warranty:
Faulty units with failure description, contact person, return address and proof of purchase must be shipped to:
Ecom Instruments GmbH
zH. Repair abteilung
Industriestrasse 2
D-97959 Assamstadt
Repaired unit will be sent back afterwards.
Other remarks or information:
+49 6294 4224-0 (Europe, Middle East & Africa)
Email : support@ecom-ex.com
Attachments
Download Attachment