Business Solutions

Lifecycle Services

 

Ingram Micro provides a comprehensive range of supply chain and distribution solutions to support the entire spectrum of the device lifecycle. In this we have a clear strategy by supplying lifecycle services together with a wide range of supporting technology. Thanks to our diverse range of services, such as: Fulfillment, Reverse Logistics & Repair, Insurance, Regeneration, Connectivity and IT Asset Disposition, we can offer a unique, specialized set of options to meet the needs of the end customer.

 

By applying the footprint, scale size and efficiency of the Ingram Micro organization, we deliver lifecycle management solutions for hundreds of customers in the high-tech industry such as Operators, OEM suppliers, retailers, insurance companies and worldwide enterprises.

 

To ensure that we have an optimal product range, we work with a wide range of leading manufacturers. Our range includes leading brands of mobile phones and original accessories. We have a wide and unique range of accessories in all shapes, such as headphones, speakers, phone cases, chargers etc.

 

Forward Logistics and supply

 

With over 90,000 products from 600 top suppliers, Ingram Micro has the largest stock in Europe. Our order management and fullfillment solutions support the entire logistic process, such as storing goods, picking & pacing orders and distributing the packages. Our state-of-the-art Warehouse Management System is integrated with our Transport Management System for efficient transport of the products. With our unique track and trace system you can obtain an up-to-date insight into the stock and deliveries and where a shipment is located. This way we can always inform you very precisely about products, delivery times, prices, and so on.

 

Reverse Logistics & Repair

 

With Reverse Logistics we help you to increase the life of recurring goods thanks to a single system that facilitates repair, recycling and resale. Our experienced customer service employees work with standard procedures that enable us to meet the scalability required during peak periods. The efficient processing of returned goods increases the turnaround time and a centralized source of repair services ensures an increased recovery. This all happens according to the standards of the ISO 9001: 2008 certification. Even if goods are not suitable for resale of the products, Reverse Logistics takes care of further processing. We are certified to destroy data in a safe manner and we take care of responsible recycling of electronic waste (e-waste).

 

Regeneration

 

70% of the used mobile devices can be re-marketed after they have been refurbished. Ingram Micro Regeneration takes care of the regeneration of products by three simple steps: Source, Process and Sell. Our access to end-customer channels via Business to Business and Consumer redemption offers the source to used mobile devices. Via a simple go / no go is screened which devices are suitable for regeneration. Subsequently, the products are prepared in the process to be put on the market again. Datawhiping, re-use and recycling of the parts takes place according to the standards of the OEM and WEEE accreditation.

Thanks to our global network of distributors, we can offer our products anywhere in the world on both local markets and web shops.

 

ITAD

 

IT Asset Disposition (ITAD) makes IT safer. ITAD offers comprehensive solutions for the disposal of IT equipment. We specialize in the environmentally friendly recycling and reuse of all IT components. Our strict chain of custody ensures that the required security is guaranteed and thanks to our years of experience in the industry, we know how to offer a fair market value. We can manage all requirements within IT Asset Disposition, such as: logistics, uninstallation and removal, packaging, receipt, processing, data removal and destruction, aftermarket services and responsible recycling. ITAD handles the entire process from collection to reuse.